This Certified Nursing Assistant (CNA) Chronic Care Management Coordinator I position entails working in an office environment. It is a telephonic role with a Monday-Friday schedule.
Our Telephonic Chronic Care Management Coordinator I (CNA) position is located in Clearwater, FL. The Chronic Care Management Program provides Chronic Care Management (CCM) to patients with two or more chronic diagnoses. CCM LON collects patient-centric health information to identify gaps in care and chronic risks. The CCM program requires the development of a Patient-Centric Care Plan that provides goals and interventions to implement, monitor and support the needs of the patient as defined by the PCP. Collaboration with the primary care provider to ensure all care needs are addressed and interventions are clinically appropriate is an essential program function. The CCM program supports the patient through the continuum of care to promote the highest level of quality care. Patient CCM interventions are at a minimum monthly with updates of a PCP approved Care Plan.
Essential Duties and Responsibilities:
Supervisory Responsibilities: None
Education and/or Experience:
High School diploma required; Associates’ degree preferred
Certificates, Licenses, Registrations: CNA
Current Certified Nursing Assistant in Florida required.
Additional state certification may be necessary depending on ACO location when reciprocity is unavailable.
Proficiency using software programs such as MS Word, ACCESS, PowerPoint, Excel and Outlook. Ability to type care coordination documentation directly into system.
Environmental Factors/Physical Demands:
Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.